City-rent.be logo - e-bike rental in Hasselt

Privacy policy

City-rent.be, located at Luikersteenweg 14
3500 Hasselt, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.city-rent.be
Luikersteenweg 14
3500 Hasselt
0032474848430
Raf Tilliard is the Data Protection Officer of City-rent.be He can be reached via info@city-rent.be

Personal data that we process
City-rent.be processes your personal data because you use our services and / or because you provide them yourself.

Below you will find an overview of the personal data that we process:
– First and last name
– Sex
– Date of birth
– Address data
– E-mail address
– Information about your activities on our website

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@city-rent.be and we will delete this information.

For what purpose and on what basis we process personal data
City-rent.be processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– To offer you the opportunity to create an account
– City-rent.be also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision-making
City-rent.be makes #responsibility decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of City-rent.be). City-rent.be uses the following computer programs or systems:

– Online booking platform

How long do we keep personal data

City-rent.be does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

#retention_period

Sharing of personal data with third parties
City-rent.be provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Google analytics (anonimized data only)

View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

If you want to exercise your right of objection and / or right to data portability or if you have other questions / comments about data processing, please send a specified request to info@city-rent.be.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. City-rent.be will respond to your request as soon as possible, but in any case within four weeks.

City-rent.be would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://www.gegevensbeschermingsautoriteit.be

How we protect personal data
City-rent.be takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via info@city-rent.be